• Knowledgebase

Support

We're here to help. The doors to our online customer service center are always open.

Please have a look at our new knowledgebase to see if you can find an answer for your question.

We value our relationship with you. If you need to update your account information, question a charge on your account or simply ask a question regarding your account, please contact us.

Any of our expert technical support teams can be contacted through the means listed on this page. To help us assist you quickly, when you contact NTT Europe Online Support please have a description of the problem along with the following information:

• Your location and your customer number or UserID
• Your e-mail address
• Your phone number

Please use these contact details to reach our support team:


Technical Support for Shared Hosting Accounts and Virtual Private Server
hosting_support@verio.co.uk
020 7767 3798

Technical Support for SteadyBackup
steadybackup_support@verio.de
020 7767 3798

Domains
domain_support@verio.co.uk

Questions concerning your invoice
accounting@verio.co.uk

Fax: +44 (0)20 7900 1591